Gaya APA

Niven, P, R., Kaplan, R, S. (2002). Balanced Scorecard Step by Step: Maximing performance and mainting results . New York: John Wiley & Sons, Inc..

Gaya MLA

Niven, Paul, R.., Kaplan, Robert, S.. "Balanced Scorecard Step by Step: Maximing performance and mainting results". New York: John Wiley & Sons, Inc., 2002. Mata Kuliah Umum.