Gaya APA
Taylor, S. (2009).
Model Business Letters, E-mail & Other Business Documents (Edisi Keenam) .
Jakarta:
Indeks.
Gaya MLA
Taylor, Shirley.
"Model Business Letters, E-mail & Other Business Documents (Edisi Keenam)".
Jakarta:
Indeks,
2009.
Teks Manajemen.