Gaya APA

Kotter, J, P., Cohen, D, S. (2002). The Heart Of Change: Real-life Stories of how people Cawm . New York: Harvard Business Review Press.

Gaya MLA

Kotter, John, P.., Cohen, Dan, S.. "The Heart Of Change: Real-life Stories of how people Cawm". New York: Harvard Business Review Press, 2002. Teks.