Gaya APA

Lacey, H., Hidayat, B. (2003). How to Resolve Conflict in the Workplace: Mengelola konflik di tempat kerja . Jakarta: PT Gramedia.

Gaya MLA

Lacey, Hoda., Hidayat, Bern.. "How to Resolve Conflict in the Workplace: Mengelola konflik di tempat kerja". Jakarta: PT Gramedia, 2003. Teks Manajemen.