Pariwisata
Pengantar Akomodasi dan Restoran
BAB I HOTEL
BAB II KARAKTERISTIK DAN USAHA PELAYANAN HOTEL
BAB III RECEPTION
BAB IV ROOM RESERVATION
BAB V PENANGANAN KEDATANGAN TAMUBAB VI PROSEDUR PENANGANAN GUEST COMPLAINT
BAB VII RESTORAN
BAB VIII JOB DESCRIPTION RESTORAN
BAB IX MENU & TABLE MANNER
BAB X MENU PLANNER
BAB XI FOOD AND BVERAGE SERVICE
BAB XII ROOM SERVICE
Tidak tersedia versi lain