foreward acknowledgements introduction 1 microsoft 1.0: it was all about bill 2 microsoft 2.0: the buzzwords 3 microsoft 2.0: the people 4 microsoft 2.0: products on the near-term radar screen 5 microsoft 2.0: big-bet products 6 microsoft 2.0: tried and true business models 7 microsoft 2.0: untried but unavoidable business models conclusion: on to microsoft 3.0 a memos, letters, an e…