BAB I HOTEL BAB II KARAKTERISTIK DAN USAHA PELAYANAN HOTEL BAB III RECEPTION BAB IV ROOM RESERVATION BAB V PENANGANAN KEDATANGAN TAMUBAB VI PROSEDUR PENANGANAN GUEST COMPLAINT BAB VII RESTORAN BAB VIII JOB DESCRIPTION RESTORAN BAB IX MENU & TABLE MANNER BAB X MENU PLANNER BAB XI FOOD AND BVERAGE SERVICE BAB XII ROOM SERVICE
Daftar Isi Bab 1. Patry Product Knowledge Bab 2. Bahan Dasar Pastry dan Bakery Bab 3. Pastry Equipment Bab 4. Bahan Tambahan Pastry dan Bakery Bab 5. Metode Pembuatan Pastry dan Bakery